LAST UPDATED: OCTOBER 2026

Refund & Cancellation Policy

[Please confirm this policy before going live.]

Cancellation by guest

Passes once booked cannot be cancelled and are non-refundable.

Cancellation by organiser

If the event is cancelled by us, the full pass amount will be refunded to the original payment method within 7 working days.

Failed payments

If money was deducted but you did not get a confirmation, it is usually refunded automatically by your bank within 5–7 working days. You can also contact us with your Razorpay payment ID.

Delivery

Passes and the entry code are shown on screen right after payment. Nothing is shipped physically.